Other Frequently Asked Questions
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What forms of payment do you accept?
We accept online payments via Visa, Mastercard, American Express, AfterPay, Discover, and Paypal.
How do subscriptions work?
Simply choose your desired products and delivery frequency, and we'll ensure your products are automatically replenished according to your preferences — which can be adjusted at any time. At this time, subscriptions are only available for US customers.
Can I cancel my subscription at any time?
Yes, you can cancel at your leisure by going to the 'Subscriptions' section of your account and clicking ‘Edit'. Then select ‘Cancel' from the radio buttons and click ‘Save Changes.' If you have trouble cancelling, you can reach out to contact@ivorychapters.com for more assistance.
Can I skip a delivery?
Yes, you can update your subscription preferences by visiting the ‘Subscriptions' section of your Account and clicking ‘Manage.' You can skip a delivery or select a new timeframe from the radio buttons and then clicking ‘Save Changes.'
Can I change the delivery frequency of my subscription?
Yes, you can update your delivery preferences by visiting the ‘Subscriptions' section of your Account and clicking ‘Manage.' Then select a new timeframe from the radio buttons and click ‘Save Changes.'